Why was I not accepted to join?
Our selection process takes into consideration the number of available logo designer positions within the BrandBucket community as well as your logo design style and its compatibility with our target audience. This decision by no means reflect on your designs negatively and we will keep you in mind for future work.
How will I get paid if my logo is sold?
BrandBucket requires you have a PayPal account so we can easily make payment. You are requested to fill this out in your profile under the Settings tab. Payment is usually made 1-8 days after the sale.
Why do I have to upload the original files?
When the domain name is sold with your logo we are required to send these files to the buyer. BrandBucket needs to make sure this is available before the logo is showcased.
How can I increase my credits?
You are given credits at start up, and we suggest you pick logos carefully as some cost more to design. You will continue to get more credits the more logos designed by you are sold.
What type of logos are you looking for?
The logo must be highly relevant to the domain name. Make sure to read the meaning of the domain name and design according to its brief. You can take a look at the samples already provided for other domains and get a feel for what we like.
How will I know my logo has been sold?
We will email you once any of your logos are sold. And once the money transfer has been completed (usually 1-8 days) you will receive your prize through PayPal.
Why do some logos have a higher award?
The domain owner decides on the award of their own domain name logo design. This is anywhere between $100-500.
What level of support do you give?
We help you all the way through. And we're live humans here. No robots, off-shore workers, or support sites you have to deal with. If your question isn't answered here, you can call us and we'll help.
I love it! How can I get more involved?
If you're as excited as we are about great new brands, email us and please give us your comments, feedback and ideas! Thank you for being a part of our community!
